Walkersons Spa

The spa is a tranquil retreat. In the spirit of mutual respect, please keep the noise level to a minimum and voices in a low tone to keep with the serene atmosphere of the spa. Please switch off mobile phones and electronic devices.

From Monday to Sunday, Including Public Holidays from 08H30 to 16H30.
All Treatments are subject to therapist availability. Prices are subject to change without prior notice and are inclusive of VAT.

We welcome guests over the age of 16 to make use of our services and facilities however guests younger than 16 years will not be able to attend the spa and any of our treatments, due to our insurance policy.

We encourage you to schedule your appointments in advance to secure a preferred date and time. Requests for a specific therapist should be made at the time of booking.

We recommend you arrive 15 minutes prior to your scheduled treatment time to complete a consultation. Please keep in mind that a late arrival may require us to shorten the length of treatment or possibly even forfeited treatment. We will however try to assist in re-scheduling your appointment where possible.

Prior to your treatment commencing, discuss with your therapist any medical conditions, allergies, intolerances or needs and areas you would like to focus on and any areas to be avoided. Inform your therapist of any discomfort you may be feeling during your treatment. Communication is vital to getting the best from your Walkersons Spa experience. Please alert your therapist of the following contra-indications: High Blood Pressure/Heart Conditions/Cancer/Allergies/Recent Surgery/Muscle or Joint Injury/Pregnancy/Diabetes/Epilepsy.

Please note, we do not perform any massage treatments on pregnant women and certain treatments are not permitted for women within their first trimester of pregnancy.

A five-hour cancellation notice is required. A 50% charge will apply to all late cancellations. 100% charge for “No Show”.

It is customary to wear a robe and undergarments, unless advised otherwise by your therapist. We recommend that no jewellery be worn to the spa. Staff and management accept no responsibility for the loss of money or valuables.

We have a sauna, but we have reserved the right for Hotel guesst only. As a hotel guest please book for your session in advance.

Gratuities should reflect your level of satisfaction with our services and your personal providers, therefore all gratuities are solely at your discretion.

Every person entering Walkersons Spa facilities or utilising the facilities & equipment on these premises does so entirely at their own risk & agrees that Walkersons Hotel & Spa, its management or therapists shall not be held liable or responsible, whether jointly or severally, for any loss, injury, damages, claim &/or compensation of whatsoever nature. Such person by their entry to these premises for any reason whatsoever waives any & all claims against the aforementioned.